LEARNING & DEVELOPMENT

To provide a world-class experience you have to have world-class people. We know this and work to ensure that the talent we discover and recruit, whether in our Head Office teams or in our brand teams, is consistently developed and engaged.

Our Personal Performance Framework has been specifically developed to focus not just on the specifics of their role today, but the goals and aspirations of tomorrow.

Courses built specifically to support the frameworks findings mean that valuable time and resource is focused in exactly the right areas to grow our teams skills and capabilities.

Reaching out beyond Head Office is crucial to our overall success in delivering first class service, but most importantly connecting personally with every individual in the business. The best Christmas party we ever had, connected all our brand teams with Head Office staff for an amazing 10 year celebration! The open bar was pretty good too!

Last year saw the introduction of the Retail Marketing bus – which travelled up and down the country scooping up our field teams, engaging with them about the company’s plans and objectives and most importantly finding out about their needs!




BUSINESS INTELIGENCE

eLeader’s advanced analytics systems include unmatched data sources, world-class analytic talent, and state-of-the-art tools and technology. We identify critical insights to understand and target the right shoppers with the right products, right channels, right locations at the right time.

CONSULTATION BEFORE EXECUTION

Tasks are formally agreed clearly before things are done so you have the peace of mind that things are done correctly from the start.

CHANGE REQUIREMENTS HALFWAY

We understand that change is inevitable often at short notice! ABC Retail Support’s systems and flexibility means that we can adapt to a client’s changing demands quickly while still delivering exceptional results in store.

OVER AND ABOVE WITH YOUR BRAND

At ABC Retail Support, we look to forge connections on many levels. Whether it’s linking consumers to brands, or insights to ideas, these connections fuel growth for our valued clients and customers. As a trusted partner, we nurture these connections with a smart, inventive approach and talented people whose commitment to excellence make it personal